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FAQ

NecklaceStay Questions

What is NecklaceStay?

NecklaceStay is your ultimate jewelry hack! This utility-patented accessory uses rare-earth magnets to keep your necklace clasp securely in the back where it belongs. Say goodbye to annoying rotations and messy necklaces and hello to a polished, stylish look all day long. It’s the perfect solution for anyone who loves necklaces but hates constant adjustments.

How does NecklaceStay work?

Secure Your Clasp in Three Simple Steps

1️⃣ Attach the Clasp
Clip NecklaceStay’s inner magnet to your necklace clasp or extender—it blends seamlessly with your jewelry.

2️⃣ Position the Pendant
Let the inner magnet rest behind your shirt, positioned comfortably at the back of your neck.

3️⃣ Lock It in Place
Align the sleek outer magnet on the outside of your shirt to connect with the pendant underneath—securing your necklace effortlessly without bulk or discomfort.

💡 Bonus Styling Tip: Want your necklace to sit a little higher? Adjust the outer magnet slightly lower on your back for a customized look!

Can NecklaceStay be used with any type of necklace?

NecklaceStay works with most necklaces, especially those with common clasps like round spring clasps or lobster clasps. It’s a dream for pendant necklaces, which tend to rotate the most.

That said, super-heavy or thick necklaces may not need NecklaceStay because their weight keeps them naturally in place. For most of your favorite necklaces, NecklaceStay is the perfect companion to keep things neat and polished.

Can NecklaceStay secure multiple necklaces?

Yes, NecklaceStay is perfect for layering and keeping multiple necklaces tangle-free! Here’s how you can do it:

Start by attaching NecklaceStay to your first necklace. You can connect it directly to the necklace’s clasp or extender. For your additional necklaces, you have a couple of options:

  • Attach the second necklace’s clasp to the first necklace’s clasp or extender.
  • Alternatively, connect the second (and subsequent) necklaces’ clasps to NecklaceStay’s clasp itself.

The key is to ensure all your necklaces are somehow connected to each other, and at least one is securely attached to NecklaceStay. With a little creativity, you can enjoy stylishly layered looks without worrying about tangles or clasps rotating out of place!

Are there different designs or colors available?

Yes, and we’re just getting started! Currently, we offer three stylish outer magnet designs to suit your taste:

  • Enamel Elegance NecklaceStay: Featuring the Polar Bling logo, this design comes in black enamel and teal enamel, with both styles available in gold or silver finishes.
  • Radiant Crystal NecklaceStay: Our most popular option, this design showcases a sparkly rhinestone for a touch of glamour and is available in silver or gold.

We’re thrilled with the love these designs are getting so far! But that’s not all—we’re already planning to expand our collection with exciting options like birthstone toppers, themed designs, and seasonal styles. Your feedback inspires us to keep innovating, so let us know what you’d love to see next!

Will NecklaceStay affect my clothing or hair?

Not at all! NecklaceStay is designed for comfort and practicality.

  • For clothing, it’s lightweight and smooth, so it won’t snag, damage, or leave marks.
  • For hair, it’s a lifesaver! It keeps your clasp from frequently twisting and turning, preventing painful tangles and unsightly knots. In fact, you’ll probably forget you’re even wearing it.
Will people notice NecklaceStay on my back?

Not at all! NecklaceStay is smaller than a dime, and I wear it every day—no one ever notices it. Whenever I mention it, people always say they assumed it was part of my shirt. It’s your little secret for effortless style!

Can NecklaceStay be used with broken clasps?

Yes! NecklaceStay is a great temporary fix for broken clasps. Just attach it to another part of the necklace chain, like the jump ring (the small circular ring near the clasp). It keeps your necklace secure while you decide on a more permanent repair.

How do I care for my NecklaceStay?

Caring for your NecklaceStay is simple and ensures it stays in excellent condition. Always slide the magnets apart side-to-side rather than pulling them directly to avoid cracking or chipping. Store your NecklaceStay in a safe, dry place to protect it from moisture and extend its longevity. Avoid wearing it while showering, swimming, or during other water-based activities. Handle it with care to maintain its appearance and functionality, so it continues to keep your necklaces looking their best.

Can NecklaceStay be worn with a low-back dress or shirt?

Currently, NecklaceStay comes in one standard chain length, which is ideal for most outfits. While it’s not specifically designed for low-back dresses or shirts, you can make it work by attaching a necklace extender to adjust the length. This workaround can help position NecklaceStay where you need it, but it’s not a perfect solution.

For best results, NecklaceStay is most effective when positioned near the top of your shirt or dress, as this ensures there’s enough slack in your necklace to prevent pulling or tightness. We’re aware of this limitation and plan to introduce varying chain lengths in the future to accommodate low-back styles and other unique outfit needs. Stay tuned—more options are coming!

However, for best results, NecklaceStay works most effectively when positioned near the top of your shirt or dress. Keeping it higher ensures there’s enough slack in your necklace, so it doesn’t pull or feel tight. As we grow, we plan to offer NecklaceStay in various lengths to suit every wardrobe need and give you even more styling options!

What if a NecklaceStay rare-earth magnet separates from the product?

Magnet separation from the pendant or the stylish outer magnet housing is rare, but if it does happen, we've got you covered!

  • Within 30 days of purchase: Email info@polarbling.com for a refund or replacement.
  • After 30 days: The magnet can be easily reattached using E-6000 adhesive, super glue, or epoxy. Once dried and fully cured, it will function properly and remain secure for long-term use.

If you have any questions, feel free to reach out—we’re happy to help! 😊

Can NecklaceStay be used to make my necklace appear shorter in the front?

Yes, it can! By lowering the position of the outer magnet in the back, NecklaceStay gently adjusts the necklace’s placement in the front, pulling it up slightly to create a shorter look. This is a great trick for customizing the length of your necklace to match different outfits or necklines. With NecklaceStay, you get both style and versatility!

Is there a risk of losing the outer magnet?

No way! The magnets are strong and rigorously tested for all-day wear. Whether you’re working out, running errands, or handling toddlers, NecklaceStay stays securely in place. You can even wear it to bed—it’s built to keep up with your busy life.

What happens if I forget to remove NecklaceStay before taking off my shirt?

Don’t worry—it happens! As you start to remove your shirt, you’ll feel the magnets tugging gently, reminding you to take it off. If you forget and quickly pull your shirt off, the worst that will happen is the outer magnet detaches and falls.

Rest assured, neither your necklace nor the NecklaceStay will be damaged. The design is durable and built to handle everyday mishaps, so you can focus on looking stylish without the stress!

Can NecklaceStay get stuck to metal objects?

Not really! The magnets are designed to attach only to each other through fabric. The pull force between the magnet-to-magnet connection is very strong! If it briefly sticks to a metal chair, it will detach easily as you move away. The design ensures NecklaceStay remains secure and functional, no matter the situation.

Can I hide the outer magnet?

Yes, and it’s super versatile! You can attach the outer magnet to a bra strap, undershirt, collar fold, or even a clothing tag for a completely hidden look. No one will notice it’s there, and it’ll blend seamlessly into your outfit. It’s like your secret weapon for keeping your necklace perfect!

Is NecklaceStay safe for everyone?

Safety first! Here’s what you need to know:

  • If you have a pacemaker or another medical device, consult your doctor before using NecklaceStay.
  • NecklaceStay contains small, powerful magnets, so it’s not suitable for children due to swallowing risks.
What materials are used in NecklaceStay?

NecklaceStay is made with high-quality materials for both style and durability. The nickel-free metal alloy is plated with 14k gold or rhodium for silver, giving it a sleek and polished finish. The components are carefully designed and crafted for strength and reliability.

Can NecklaceStay help with tangled necklaces?

Yes! NecklaceStay not only keeps your clasp in place but also prevents necklaces from shifting and tangling. It’s perfect for layered looks and makes untangling a thing of the past.

How does NecklaceStay compare to other solutions?

Other methods just don’t cut it:

  • Eyelash glue is sticky, messy, unreliable, and potentially harmful due to unknown chemicals
  • Counterweights these pull necklaces down uncomfortably and aren’t effective for active lifestyles.

NecklaceStay is the only utility-patented, stylish, and functional solution designed to keep your necklace clasp in the back and your looking flawless. all day!

Do the magnets have healing properties?

While some people believe magnets can aid with inflammation, headaches, or pain, we make no such claims. However, some users report feeling “grounded” or relaxed while wearing NecklaceStay. Others have said it helps with headaches. Let us know if you notice any benefits!

Does NecklaceStay prevent hair from getting caught in my necklace?

Absolutely! By keeping the clasp at the back and in place, NecklaceStay helps reduce tangles and discomfort, so you can wear your favorite necklaces without the hassle!

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

What is your return policy?

We offer a 30-day return policy for NecklaceStay. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange.

To initiate a return, please contact us at info@polarbling.com with your order details, and we’ll guide you through the process. We want you to love your NecklaceStay experience!

Get in touch

Have questions about your order, or a general enquiry?