Frequently Asked Questions About NecklaceStay
Product Overview
What is NecklaceStay?
NecklaceStay is a utility-patented accessory designed to keep your necklace clasp securely in the back, preventing it from rotating to the front. It uses tiny but powerful rare-earth magnets that discreetly tether your clasp to your shirt—so your necklace stays perfectly in place all day. NecklaceStay works with the necklaces you already own, attaching seamlessly for a stylish, hassle-free fix.
How does NecklaceStay work?
1️⃣ Attach the inner magnet to your necklace clasp or extender.
2️⃣ Place it behind your shirt at the back of your neck.
3️⃣ Secure it in place with the outer magnet through your shirt.
💡 Tip: Positioning the magnet near the top of your shirt prevents pulling and keeps it weightless.
Tip: Position the magnets toward the top of your shirt. This allows the necklace to have some slack, keeping NecklaceStay weightless and preventing it from pulling like a counterweight.
💡 Bonus Styling Tip: Want your necklace to sit a little higher? Adjust the outer magnet slightly lower on your back for a customized look!
Compatibility & Styling
Can NecklaceStay be used with any type of necklace?
Yes! NecklaceStay works with most necklaces, especially those with:
✔ Spring ring or lobster clasps (most common clasp styles)
✔ Pendant necklaces (which rotate the most!)a
✔ Light-to-medium-weight chains
For necklaces without a loop in the clasp (like fishhook clasps), you can attach NecklaceStay to an adjacent jump ring or extender link for the same secure hold.
Super-heavy or thick necklaces may stay put naturally, but for most styles, NecklaceStay is the perfect fix for a stylish, effortless look!
Can NecklaceStay secure multiple necklaces?
Yes, NecklaceStay is perfect for layering and keeping multiple necklaces tangle-free! Here’s how you can do it:
Start by attaching NecklaceStay to your first necklace. You can connect it directly to the necklace’s clasp or extender. For your additional necklaces, you have a couple of options:
- Attach the second necklace’s clasp to the first necklace’s clasp or extender.
- Alternatively, connect the second (and subsequent) necklaces’ clasps to NecklaceStay’s clasp itself.
The key is to ensure all your necklaces are somehow connected to each other, and at least one is securely attached to NecklaceStay.
With a little creativity, you can enjoy stylishly layered looks without worrying about tangles or clasps rotating out of place!
Will people notice NecklaceStay on my back?
Not at all! NecklaceStay is smaller than a dime, and I wear it every day—no one ever notices it. Whenever I mention it, most people always say they assumed it was part of my shirt. It’s your little secret for effortless style!
Can NecklaceStay be used to make my necklace appear shorter in the front?
Yes, it can! By lowering the position of the outer magnet in the back, NecklaceStay gently adjusts the necklace’s placement in the front, pulling it up slightly to create a shorter look.
This is a great trick for customizing the length of your necklace to match different outfits or necklines. With NecklaceStay, you get both style and versatility!
Can I hide the outer magnet?
Yes, and it’s super versatile! You can attach the outer magnet to a bra strap, undershirt, collar fold, or even a clothing tag for a completely hidden look. No one will notice it’s there, and it’ll blend seamlessly into your outfit. It’s like your secret weapon for keeping your necklace perfect!
Can NecklaceStay be worn with a low-back dress or shirt?
Currently, NecklaceStay comes in one standard chain length, which is ideal for most outfits. It works best when positioned near the top of your shirt. For low-back outfits, an extender can help adjust its placement. While it’s not specifically designed for low-back dresses or shirts, you can make it work by attaching a necklace extender to adjust the length.
We’re aware of this limitation and plan to introduce varying chain lengths in the future to accommodate low-back styles and other unique outfit needs. Stay tuned—more options are coming!
Materials & Design
What materials are used in NecklaceStay?
NecklaceStay is made with high-quality materials for both style and durability. The nickel-free metal alloy is plated with 14k gold or rhodium for silver, giving it a sleek and polished finish. The components are carefully designed and crafted for strength and reliability.
Are there different designs or colors available?
Yes, and we’re just getting started! Currently, we offer three stylish outer magnet designs to suit your taste:
- Enamel Elegance NecklaceStay: Featuring the Polar Bling logo, this design comes in black enamel and teal enamel, with both styles available in gold or silver finishes.
- Radiant Crystal NecklaceStay: Our most popular option, this design showcases a sparkly rhinestone for a touch of glamour and is available in silver or gold.
We’re thrilled with the love these designs are getting so far! But that’s not all—we’re already planning to expand our collection with exciting options like birthstone toppers, themed designs, and seasonal styles. Your feedback inspires us to keep innovating, so let us know what you’d love to see next!
Wearability & Comfort
Is it comfortable to wear all day?
Absolutely! NecklaceStay is lightweight and discreet, so you won’t even feel it’s there. Unlike bulky counterweights, it gently tethers your necklace clasp to your shirt without pulling or discomfort.
Wear it from morning to night—whether you’re at work, out with friends, at an amusement park with your kids, or running errands—without ever thinking about your clasp again.
Even if you fall asleep in it, no worries—it’s designed to stay in place and be comfortable all day (and night)!
Will NecklaceStay affect my clothing or hair?
Not at all! NecklaceStay is designed for comfort and practicality.
- For clothing, it’s lightweight and smooth, so it won’t snag, damage, or leave marks.
- For hair, it’s a lifesaver! It keeps your clasp from frequently twisting and turning, preventing painful tangles and unsightly knots. In fact, you’ll probably forget you’re even wearing it.
What happens if I forget to remove NecklaceStay before taking off my shirt?
Don’t worry—it happens! It will detach safely without damaging your necklace or the product.
As you start to remove your shirt, you’ll feel the magnets tugging gently, reminding you to take it off. If you forget and quickly pull your shirt off, the worst that will happen is the outer magnet detaches and falls.
Rest assured, neither your necklace nor the NecklaceStay will be damaged. The design is durable and built to handle everyday mishaps, so you can focus on looking stylish without the stress!
Can NecklaceStay get stuck to metal objects?
Not really! The magnets are designed to attach only to each other through fabric. The pull force between the magnet-to-magnet connection is very strong! If it briefly sticks to a metal chair, it will detach easily as you move away. The design ensures NecklaceStay remains secure and functional, no matter the situation.
Can I wear it while sleeping?
Yes! It’s designed to stay in place during everyday activities—even while sleeping.
Application & Troubleshooting
Is there a risk of losing the outer magnet?
No way! The magnets are strong and rigorously tested for all-day wear. Whether you’re working out, running errands, or handling toddlers, NecklaceStay stays securely in place. You can even wear it to bed—it’s built to keep up with your busy life.
What if I am unable to reach my back to place the stylish outer magnet?
For our early adopters, we've been including a telescoping magnet grabber tool to make placing the stylish outer magnet behind your back super simple, along with easy-to-follow instructions. The feedback has been overwhelmingly positive, and we plan to continue including this tool with each purchase to ensure easy application.
If you can't reach behind your back to remove the stylish outer magnet once it's in place, no worries! Simply remove your shirt slowly, and the stylish outer NecklaceStay magnet will detach from the magnet under your shirt and fall to the floor without damaging your necklace or the NecklaceStay itself.
💡 Helpful Tricks (If you’ve lost your magnetic grabber tool or need alternatives for easy application):
Metal Tool: Attach the outer magnet (design side out) to a metal ruler or rod, then use it as an extender to guide the magnet behind your back.
Refrigerator Hack: Stick the outer magnet (design side to fridge) at chest height. With the inner magnet attached to your clasp under your shirt, gently back up until they connect.
What if a NecklaceStay rare-earth magnet separates from the product?
Magnet separation from the pendant or the stylish outer magnet housing is rare, but if it does happen, we've got you covered!
- Within 30 days of purchase: Email info@polarbling.com for a refund or replacement.
- After 30 days: The magnet can be easily reattached using E-6000 glue adhesive, super glue, or epoxy. Once dried and fully cured, it will function properly and remain secure for long-term use.
If you have any questions, feel free to reach out—we’re happy to help! 😊
Functionality & Benefits
How does NecklaceStay compare to other solutions?
Other methods just don’t cut it:
- Eyelash glue is sticky, messy, unreliable, and potentially harmful due to unknown chemicals
- Counterweights these pull necklaces down uncomfortably and aren’t effective for active lifestyles.
NecklaceStay is the only utility-patented, stylish, and functional solution designed to keep your necklace clasp in the back and your looking flawless. all day!
Can NecklaceStay be used with broken clasps?
Yes! NecklaceStay is a great temporary fix for broken clasps. Just attach it to another part of the necklace chain, like the jump ring (the small circular ring near the clasp). It keeps your necklace secure while you decide on a more permanent repair.
Do the magnets have healing properties?
While some people believe magnets can aid with inflammation, headaches, or pain, we make no such medical claims. However, some users report feeling “grounded” or relaxed while wearing NecklaceStay. Others have said it helps with headaches. Let us know if you notice any benefits!
How does NecklaceStay boost confidence?
We've all done the "clasp check"—that quick reach to see if your necklace clasp made it's way to the front. With NecklaceStay, you never have to think about it again!
✨ Feel confident knowing your necklace always looks flawless.
✨ No more distractions or awkward adjusting—just effortless style.
✨ Keep your focus on what matters—not your clasp.
Does NecklaceStay prevent hair from getting caught in my necklace?
Absolutely! NecklaceStay prevents painful and unsightly hair tangles in the clasp, allowing you to wear your favorite necklaces comfortably.
Safety & Care
How do I care for my NecklaceStay?
Caring for your NecklaceStay is simple and ensures it stays in excellent condition.
Always slide magnets side-to-side (not directly apart) to avoid chipping.
Store in a dry place and avoid water exposure to extend its life.
Is NecklaceStay safe for everyone?
Safety first! Here’s what you need to know:
- If you have a pacemaker or another medical device, consult your doctor before using NecklaceStay.
- NecklaceStay contains small, powerful magnets, so it’s not suitable for children due to swallowing risks.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Enjoy Free Shipping on U.S. Orders Over $50! For orders under $50, shipping is calculated at checkout, typically under $5 nationwide.
Orders ship within 2 business days and usually arrive in 2-7 business days. You’ll receive tracking information once your order is shipped.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received it. After your order is fulfilled, you will receive an email notification with tracking details.
Questions? Email info@polarbling.com.
What is your return policy?
We offer a 30-day return policy for NecklaceStay. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange.
To initiate a return, please contact us at info@polarbling.com with your order details, and we’ll guide you through the process. We want you to love your NecklaceStay experience!
See NecklaceStay in Action
Watch how NecklaceStay effortlessly keeps your necklace clasp in place all day, so you can look your best without the hassle.
Get in touch
Have questions about your order, or a general enquiry?