Frequently Asked Questions About NecklaceStay

NecklaceStay is a patented accessory designed to solve the common frustration of necklace clasps rotating to the front. It uses ultra-strong, discreet rare-earth magnets to securely tether your necklace clasp at the back, so you can stop adjusting and enjoy a flawless look all day.

Unlike counterweights, NecklaceStay doesn’t pull or drag on your necklace. Once properly positioned, it’s virtually weightless, offering a comfortable fit. Best of all, NecklaceStay works seamlessly with the necklaces you already own, providing a stylish, hassle-free solution that stays in place—whether you’re at work, out to dinner, or just going about your day.

Secure Your Clasp in Three Simple Steps

1) Attach the Inner Magnet to Your Necklace Clasp or Extender:
The inner magnet is attached to a chain, with the clasp on the opposite end. Simply attach it to your necklace clasp or extender.

2) Place the Magnetic Pendant Under Your Shirt:
After attaching the inner magnet to your necklace, position the chain with the dangling magnet under your shirt or dress near the top.

3) Secure the Outer Magnet on the Outside of Your Shirt:
Place the outer stylish magnet on the outside of your shirt to secure the necklace in place. Your shirt is sandwiched between the two magnets, ensuring the necklace stays perfectly in position.

Tip: Position the magnets toward the top of your shirt. This allows the necklace to have some slack, keeping NecklaceStay weightless and preventing it from pulling like a counterweight.

💡 Bonus Styling Tip: Want your necklace to sit a little higher? Adjust the outer magnet slightly lower on your back for a customized look!

This is one of the most common misconceptions—and we’re here to set the record straight.

NecklaceStay is not a counterweight.
It doesn’t dangle or pull your necklace downward like those clunky, uncomfortable, weight-based gadgets.

Instead, NecklaceStay gently tethers your clasp in place using rare-earth magnets that sandwich your shirt between two tiny, discreet magnetic pieces.

The result? A necklace that stays perfectly positioned in the back—without any pulling, pressure, or weight.

Here’s why that matters:

No tension on your neck or necklace

No shortening your chain or changing the fit

No swinging, bouncing, or “charm-like” feeling

When worn correctly, NecklaceStay should feel weightless, secure, and practically imperceptible.

🛠 Pro tip: If it ever feels tight or uncomfortable, try adjusting the magnets higher on your back near your shirt’s neckline. This allows slack in the chain and eliminates tension.

Yes! NecklaceStay works with most necklaces, especially those with:
✔ Spring ring or lobster clasps (most common clasp styles)
✔ Pendant necklaces (which rotate the most!)a
✔ Light-to-medium-weight chains

For necklaces without a loop in the clasp (like fishhook clasps), you can attach NecklaceStay to an adjacent jump ring or extender link for the same secure hold.

Super-heavy or thick necklaces may stay put naturally, but for most styles, NecklaceStay is the perfect fix for a stylish, effortless look!

Yes, NecklaceStay is perfect for layering and keeping multiple necklaces tangle-free! Here’s how you can do it:

Start by attaching NecklaceStay to your first necklace. You can connect it directly to the necklace’s clasp or extender. For your additional necklaces, you have a couple of options:

• Attach the second necklace’s clasp to the first necklace’s clasp or extender.
• Alternatively, connect the second (and subsequent) necklaces’ clasps to NecklaceStay’s clasp itself.

The key is to ensure all your necklaces are somehow connected to each other, and at least one is securely attached to NecklaceStay.

With a little creativity, you can enjoy stylishly layered looks without worrying about tangles or clasps rotating out of place!

Not at all! NecklaceStay is smaller than a dime, and I wear it every day—no one ever notices it. Whenever I mention it, most people always say they assumed it was part of my shirt. It’s your little secret for effortless style!

Yes, it can! By lowering the position of the outer magnet in the back, NecklaceStay gently adjusts the necklace’s placement in the front, pulling it up slightly to create a shorter look.

This is a great trick for customizing the length of your necklace to match different outfits or necklines. With NecklaceStay, you get both style and versatility!

Yes, and it’s super versatile! You can attach the outer magnet to a bra strap, undershirt, collar fold, or even a clothing tag for a completely hidden look. No one will notice it’s there, and it’ll blend seamlessly into your outfit. It’s like your secret weapon for keeping your necklace perfect!

Currently, NecklaceStay comes in one standard chain length, which is ideal for most outfits. It works best when positioned near the top of your shirt. For low-back outfits, an extender can help adjust its placement. While it’s not specifically designed for low-back dresses or shirts, you can make it work by attaching a necklace extender to adjust the length.

We’re aware of this limitation and plan to introduce varying chain lengths in the future to accommodate low-back styles and other unique outfit needs. Stay tuned—more options are coming!

NecklaceStay is made with high-quality materials for both style and durability. The nickel-free metal alloy is plated with 14k gold or rhodium for silver, giving it a sleek and polished finish. The components are carefully designed and crafted for strength and reliability.

Yes, and we’re just getting started! Currently, we offer three stylish outer magnet designs to suit your taste:

• Enamel Elegance NecklaceStay: Featuring the Polar Bling logo, this design comes in black enamel and teal enamel, with both styles available in gold or silver finishes.
• Radiant Crystal NecklaceStay: Our most popular option, this design showcases a sparkly rhinestone for a touch of glamour and is available in silver or gold.

We’re thrilled with the love these designs are getting so far! But that’s not all—we’re already planning to expand our collection with exciting options like birthstone toppers, themed designs, and seasonal styles. Your feedback inspires us to keep innovating, so let us know what you’d love to see next!

Absolutely! NecklaceStay is lightweight and discreet, so you won’t even feel it’s there. Unlike bulky counterweights, it gently tethers your necklace clasp to your shirt without pulling or discomfort.

Wear it from morning to night—whether you’re at work, out with friends, at an amusement park with your kids, or running errands—without ever thinking about your clasp again.

Even if you fall asleep in it, no worries—it’s designed to stay in place and be comfortable all day (and night)!

Not at all! NecklaceStay is designed for comfort and practicality.

• For clothing, it’s lightweight and smooth, so it won’t snag, damage, or leave marks.
• For hair, it’s a lifesaver! It keeps your clasp from frequently twisting and turning, preventing painful tangles and unsightly knots. In fact, you’ll probably forget you’re even wearing it.

Don’t worry—it happens! It will detach safely without damaging your necklace or the product.

As you start to remove your shirt, you’ll feel the magnets tugging gently, reminding you to take it off. If you forget and quickly pull your shirt off, the worst that will happen is the outer magnet detaches and falls.

Rest assured, neither your necklace nor the NecklaceStay will be damaged. The design is durable and built to handle everyday mishaps, so you can focus on looking stylish without the stress!

Not really! The magnets are designed to attach only to each other through fabric. The pull force between the magnet-to-magnet connection is very strong! If it briefly sticks to a metal chair, it will detach easily as you move away. The design ensures NecklaceStay remains secure and functional, no matter the situation.

Yes! It’s designed to stay in place during everyday activities—even while sleeping.

NecklaceStay uses ultra-strong, rare-earth magnets, which may be difficult to separate for people with arthritis or limited hand mobility. The magnets must be separated by sliding them side to side, and this could be a challenge for those with joint pain or limited grip strength. We recommend that you test the product to ensure it’s comfortable and suitable for your needs. If you experience any difficulty, please don’t hesitate to reach out—we’re happy to assist you with other options.

No way! The magnets are strong and rigorously tested for all-day wear. Whether you’re working out, running errands, or handling toddlers, NecklaceStay stays securely in place. You can even wear it to bed—it’s built to keep up with your busy life.

For our early adopters, we've been including a telescoping magnet grabber tool to make placing the stylish outer magnet behind your back super simple, along with easy-to-follow instructions. The feedback has been overwhelmingly positive, and we plan to continue including this tool with each purchase to ensure easy application.

If you can't reach behind your back to remove the stylish outer magnet once it's in place, no worries! Simply remove your shirt slowly, and the stylish outer NecklaceStay magnet will detach from the magnet under your shirt and fall to the floor without damaging your necklace or the NecklaceStay itself.

💡 Helpful Tricks (If you’ve lost your magnetic grabber tool or need alternatives for easy application):

Metal Tool: Attach the outer magnet (design side out) to a metal ruler or rod, then use it as an extender to guide the magnet behind your back.

Refrigerator Hack: Stick the outer magnet (design side to fridge) at chest height. With the inner magnet attached to your clasp under your shirt, gently back up until they connect.

Magnet separation from the pendant or the stylish outer magnet housing is rare, but if it does happen, we've got you covered!

• Within 30 days of purchase: Email info@polarbling.com for a refund or replacement.
• After 30 days: The magnet can be easily reattached using E-6000 glue adhesive, super glue, or epoxy. Once dried and fully cured, it will function properly and remain secure for long-term use.

If you have any questions, feel free to reach out—we’re happy to help! 😊

NecklaceStay is not designed to act like a counterweight—in fact, it’s the opposite. It’s not meant to dangle or pull your necklace downward. When used properly, NecklaceStay should feel weightless, secure, and invisible—you shouldn’t feel any tension at all.

If you're feeling any pulling or discomfort, don't worry—it's an easy fix! Here's what to check:

✅ Proper Fit Checklist: No Pulling, No Tugging, No Problem

✔️ 1. Your shirt must be between the magnets.

The inner magnet should be under your shirt, and the stylish outer magnet should go over your shirt. The fabric in between cushions and supports the weight, keeping everything light and secure.

✔️ 2. Position it HIGH on your back.

This is the #1 fix for pulling! If the magnets are too low, they’ll create tension. Move them closer to the top of your shirt and leave some slack in your necklace—this creates a comfortable, weightless hold.

✔️ 3. Never let it dangle like a charm.

NecklaceStay is not supposed to hang freely or act like a counterweight. It should be tethered flat to your shirt, gently anchoring your clasp—not pulling it down.

✔️ 4. Use the magnet grabber tool.

This tool makes it easy to place the stylish outer magnet exactly where it needs to go (high, centered, and secure). It’s a game-changer if you have mobility concerns or want precise placement.

🧲 Why NecklaceStay Isn’t a Counterweight

Counterweights hang loose and pull down on your necklace. NecklaceStay tethers your clasp to your shirt using strong rare-earth magnets, holding it in place without tension. It's secure but gentle—think "invisible anchor," not "weighted pull."

When worn correctly:

🙋‍♀️Still not feeling right?

If you're feeling any discomfort, or if something just feels off—please reach out! It could be as simple as a small adjustment. We're here to help you get the perfect fit. You can always email info@polarbling.com for help.

We also recommend watching our quick demo video for a visual walkthrough:

👉 Watch Here

Other methods just don’t cut it:

• Eyelash glue is sticky, messy, unreliable, and potentially harmful due to unknown chemicals
• Counterweights these pull necklaces down uncomfortably and aren’t effective for active lifestyles.

NecklaceStay is the only utility-patented, stylish, and functional solution designed to keep your necklace clasp in the back and your looking flawless. all day!

Yes! NecklaceStay is a great temporary fix for broken clasps. Just attach it to another part of the necklace chain, like the jump ring (the small circular ring near the clasp). It keeps your necklace secure while you decide on a more permanent repair.

While some people believe magnets can aid with inflammation, headaches, or pain, we make no such medical claims. However, some users report feeling “grounded” or relaxed while wearing NecklaceStay. Others have said it helps with headaches. Let us know if you notice any benefits!

We've all done the "clasp check"—that quick reach to see if your necklace clasp made it's way to the front. With NecklaceStay, you never have to think about it again!

✨ Feel confident knowing your necklace always looks flawless.

✨ No more distractions or awkward adjusting—just effortless style.

✨ Keep your focus on what matters—not your clasp.

Absolutely! NecklaceStay prevents painful and unsightly hair tangles in the clasp, allowing you to wear your favorite necklaces comfortably.

Caring for your NecklaceStay is simple and ensures it stays in excellent condition.

Always slide magnets side-to-side (not directly apart) to avoid chipping.

Store in a dry place and avoid water exposure to extend its life.

Safety first! Here’s what you need to know:

• If you have a pacemaker or another medical device, consult your doctor before using NecklaceStay.
• NecklaceStay contains small, powerful magnets, so it’s not suitable for children due to swallowing risks.

Enjoy Free Shipping on U.S. Orders Over $50! For orders under $50, shipping is calculated at checkout, typically under $5 nationwide.

Orders ship within 2 business days and usually arrive in 2-7 business days. You’ll receive tracking information once your order is shipped.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received it. After your order is fulfilled, you will receive an email notification with tracking details.

Questions? Email info@polarbling.com.

We offer a 30-day return policy for NecklaceStay. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange.

To initiate a return, please contact us at info@polarbling.com with your order details, and we’ll guide you through the process. We want you to love your NecklaceStay experience!