Frequently Asked Questions About NecklaceStay

NecklaceStay is a patented accessory designed to solve the common frustration of necklace clasps rotating to the front. It uses ultra-strong, discreet rare-earth magnets to securely tether your necklace clasp at the back, so you can stop adjusting and enjoy a flawless look all day.

Unlike counterweights, NecklaceStay doesn’t pull or drag on your necklace. Once properly positioned, it’s virtually weightless, offering a comfortable fit. Best of all, NecklaceStay works seamlessly with the necklaces you already own, providing a stylish, hassle-free solution that stays in place—whether you’re at work, out to dinner, or just going about your day.

Secure Your Clasp in Three Simple Steps

1) Attach the Inner Magnet to Your Necklace Clasp or Extender:
The inner magnet is attached to a chain, with the clasp on the opposite end. Simply attach it to your necklace clasp or extender.

2) Place the Magnetic Pendant Under Your Shirt:
After attaching the inner magnet to your necklace, position the chain with the dangling magnet under your shirt or dress near the top.

3) Secure the Outer Magnet on the Outside of Your Shirt:
Place the outer stylish magnet on the outside of your shirt to secure the necklace in place. Your shirt is sandwiched between the two magnets, ensuring the necklace stays perfectly in position.

Tip: Position the magnets toward the top of your shirt. This allows the necklace to have some slack, keeping NecklaceStay weightless and preventing it from pulling like a counterweight.

💡 Bonus Styling Tip: Want your necklace to sit a little higher? Adjust the outer magnet slightly lower on your back for a customized look!

This is one of the biggest misconceptions — and we’re here to clear it up. NecklaceStay isn’t a counterweight at all. It doesn’t hang, dangle, or pull your necklace down.

Instead, NecklaceStay anchors your clasp gently in place using two tiny rare-earth magnets that sandwich your shirt fabric between them. That fabric layer is key — it keeps the magnets tethered to your shirt, not your skin, so the hold feels light, secure, and invisible.

✨ The Difference

Counterweights rely on gravity to pull downward. NecklaceStay relies on placement and magnetism to hold your clasp exactly where it belongs — at the back of your neck.

When used correctly, you’ll notice:

• No pulling or pressure on your necklace or neck
  
• No shortening of your chain or change in fit
  
• No swinging, bouncing, or “charm-like” feeling
  

NecklaceStay should feel weightless and effortless — like it’s not even there, except your necklace stays perfectly in place.

🛠 Pro tip: If it ever feels tight or uncomfortable, move it higher on your back near your neckline. A little slack in your chain makes all the difference.

Yes! NecklaceStay works with most necklaces, especially those with:
✔ Spring ring or lobster clasps (most common clasp styles)
✔ Pendant necklaces (which rotate the most!)a
✔ Light-to-medium-weight chains

For necklaces without a loop in the clasp (like fishhook clasps), you can attach NecklaceStay to an adjacent jump ring or extender link for the same secure hold.

Super-heavy or thick necklaces may stay put naturally, but for most styles, NecklaceStay is the perfect fix for a stylish, effortless look!

Yes, NecklaceStay is perfect for layering and keeping multiple necklaces tangle-free! Here’s how you can do it:

Start by attaching NecklaceStay to your first necklace. You can connect it directly to the necklace’s clasp or extender. For your additional necklaces, you have a couple of options:

• Attach the second necklace’s clasp to the first necklace’s clasp or extender.
• Alternatively, connect the second (and subsequent) necklaces’ clasps to NecklaceStay’s clasp itself.

The key is to ensure all your necklaces are somehow connected to each other, and at least one is securely attached to NecklaceStay.

With a little creativity, you can enjoy stylishly layered looks without worrying about tangles or clasps rotating out of place!

Not at all! NecklaceStay is smaller than a dime, and I wear it every day—no one ever notices it. Whenever I mention it, most people always say they assumed it was part of my shirt. It’s your little secret for effortless style!

Yes, it can! By lowering the position of the outer magnet in the back, NecklaceStay gently adjusts the necklace’s placement in the front, pulling it up slightly to create a shorter look.

This is a great trick for customizing the length of your necklace to match different outfits or necklines. With NecklaceStay, you get both style and versatility!

Yes, and it’s super versatile! You can attach the outer magnet to a bra strap, undershirt, collar fold, or even a clothing tag for a completely hidden look. No one will notice it’s there, and it’ll blend seamlessly into your outfit. It’s like your secret weapon for keeping your necklace perfect!

Currently, NecklaceStay comes in one standard chain length, which is ideal for most outfits. It works best when positioned near the top of your shirt. For low-back outfits, an extender can help adjust its placement. While it’s not specifically designed for low-back dresses or shirts, you can make it work by attaching a necklace extender to adjust the length.

We’re aware of this limitation and plan to introduce varying chain lengths in the future to accommodate low-back styles and other unique outfit needs. Stay tuned—more options are coming!

NecklaceStay is made with high-quality materials for both style and durability. The nickel-free metal alloy is plated with 14k gold or rhodium for silver, giving it a sleek and polished finish. The components are carefully designed and crafted for strength and reliability.

Yes, and we’re just getting started! Currently, we offer three stylish outer magnet designs to suit your taste:

• Enamel Elegance NecklaceStay: Featuring the Polar Bling logo, this design comes in black enamel and teal enamel, with both styles available in gold or silver finishes.
• Radiant Crystal NecklaceStay: Our most popular option, this design showcases a sparkly rhinestone for a touch of glamour and is available in silver or gold.

We’re thrilled with the love these designs are getting so far! But that’s not all—we’re already planning to expand our collection with exciting options like birthstone toppers, themed designs, and seasonal styles. Your feedback inspires us to keep innovating, so let us know what you’d love to see next!

Absolutely! NecklaceStay is lightweight and discreet, so you won’t even feel it’s there. Unlike bulky counterweights, it gently tethers your necklace clasp to your shirt without pulling or discomfort.

Wear it from morning to night—whether you’re at work, out with friends, at an amusement park with your kids, or running errands—without ever thinking about your clasp again.

Even if you fall asleep in it, no worries—it’s designed to stay in place and be comfortable all day (and night)!

Not at all! NecklaceStay is designed for comfort and practicality.

• For clothing, it’s lightweight and smooth, so it won’t snag, damage, or leave marks.
• For hair, it’s a lifesaver! It keeps your clasp from frequently twisting and turning, preventing painful tangles and unsightly knots. In fact, you’ll probably forget you’re even wearing it.

Don’t worry—it happens! It will detach safely without damaging your necklace or the product.

As you start to remove your shirt, you’ll feel the magnets tugging gently, reminding you to take it off. If you forget and quickly pull your shirt off, the worst that will happen is the outer magnet detaches and falls.

Rest assured, neither your necklace nor the NecklaceStay will be damaged. The design is durable and built to handle everyday mishaps, so you can focus on looking stylish without the stress!

Not really! The magnets are designed to attach only to each other through fabric. The pull force between the magnet-to-magnet connection is very strong! If it briefly sticks to a metal chair, it will detach easily as you move away. The design ensures NecklaceStay remains secure and functional, no matter the situation.

Yes! It’s designed to stay in place during everyday activities—even while sleeping.

NecklaceStay uses ultra-strong, rare-earth magnets, which may be difficult to separate for people with arthritis or limited hand mobility. The magnets must be separated by sliding them side to side, and this could be a challenge for those with joint pain or limited grip strength. We recommend that you test the product to ensure it’s comfortable and suitable for your needs. If you experience any difficulty, please don’t hesitate to reach out—we’re happy to assist you with other options.

No way! The magnets are strong and rigorously tested for all-day wear. Whether you’re working out, running errands, or handling toddlers, NecklaceStay stays securely in place. You can even wear it to bed—it’s built to keep up with your busy life.

It’s similar to reaching behind your neck to fix a tag or put your hair in a ponytail. You don’t need a ton of flexibility to do it. NecklaceStay should be placed at the top of your shirt’s neckline so there’s enough slack in your necklace and it doesn’t pull.

If you still have trouble reaching, try standing sideways to a mirror so you can see what you’re doing, or ask someone to help place it the first time until you get the feel for it. Once it’s positioned, you’ll find it easy to attach and remove on your own.

💡 Helpful tip: If you ever need to remove NecklaceStay and can’t reach the back, simply take off your shirt slowly. The outer magnet will detach naturally and fall without damaging your necklace or the NecklaceStay itself.

Magnet separation from the pendant or the stylish outer magnet housing is rare, but if it does happen, we've got you covered!

• Within 30 days of purchase: Email info@polarbling.com for a refund or replacement.
• After 30 days: The magnet can be easily reattached using E-6000 glue adhesive, super glue, or epoxy. Once dried and fully cured, it will function properly and remain secure for long-term use.

If you have any questions, feel free to reach out—we’re happy to help! 😊

If NecklaceStay feels heavy, it’s not the magnets — it’s usually the setup.

NecklaceStay is designed to feel weightless when placed correctly. It doesn’t pull your necklace down like a counterweight. Instead, it anchors your clasp gently in place so your necklace stays perfectly centered and comfortable.

⚙️ Common Setup Issues That Cause Pulling

1. It’s placed too low on your back.

This is the most common reason. When the magnets sit lower on your back, gravity creates tension. Move NecklaceStay higher — close to the top of your neckline — and make sure your NecklaceStay chain has a little slack. You’ll instantly feel the difference.

2. The magnets aren’t secured with your shirt between them.

Your shirt should always be sandwiched between the inner and outer magnets. The fabric is what keeps NecklaceStay tethered and weightless. Without that layer, the magnets will cling directly to each other, dangle, and feel heavy.

🧲 Why NecklaceStay Isn’t a Counterweight

Counterweights hang down and pull. NecklaceStay does the opposite — it anchors your clasp flat to your shirt using strong rare-earth magnets. Once positioned correctly, it shouldn’t move or feel like it’s there at all.

🙋‍♀️ Still not feeling right?

If it still feels heavy after adjusting, it’s usually just a quick fix away. Email info@polarbling.com and we’ll help you fine-tune it. You can also watch our short demo video for a visual walkthrough:

👉 Watch Here

Other methods just don’t cut it:

• Eyelash glue is sticky, messy, unreliable, and potentially harmful due to unknown chemicals
• Counterweights these pull necklaces down uncomfortably and aren’t effective for active lifestyles.

NecklaceStay is the only utility-patented, stylish, and functional solution designed to keep your necklace clasp in the back and your looking flawless. all day!

Yes! NecklaceStay is a great temporary fix for broken clasps. Just attach it to another part of the necklace chain, like the jump ring (the small circular ring near the clasp). It keeps your necklace secure while you decide on a more permanent repair.

While some people believe magnets can aid with inflammation, headaches, or pain, we make no such medical claims. However, some users report feeling “grounded” or relaxed while wearing NecklaceStay. Others have said it helps with headaches. Let us know if you notice any benefits!

We've all done the "clasp check"—that quick reach to see if your necklace clasp made it's way to the front. With NecklaceStay, you never have to think about it again!

✨ Feel confident knowing your necklace always looks flawless.

✨ No more distractions or awkward adjusting—just effortless style.

✨ Keep your focus on what matters—not your clasp.

Absolutely! NecklaceStay prevents painful and unsightly hair tangles in the clasp, allowing you to wear your favorite necklaces comfortably.

Caring for your NecklaceStay is simple and ensures it stays in excellent condition.

Always slide magnets side-to-side (not directly apart) to avoid chipping.

Store in a dry place and avoid water exposure to extend its life.

Safety first! Here’s what you need to know:

• If you have a pacemaker or another medical device, consult your doctor before using NecklaceStay.
• NecklaceStay contains small, powerful magnets, so it’s not suitable for children due to swallowing risks.

Enjoy Free Shipping on U.S. Orders Over $50! For orders under $50, shipping is calculated at checkout, typically under $5 nationwide.

Orders ship within 2 business days and usually arrive in 2-7 business days. You’ll receive tracking information once your order is shipped.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received it. After your order is fulfilled, you will receive an email notification with tracking details.

Questions? Email info@polarbling.com.

We offer a 30-day return policy for NecklaceStay. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange.

To initiate a return, please contact us at info@polarbling.com with your order details, and we’ll guide you through the process. We want you to love your NecklaceStay experience!